Privacy Policy
Last updated: June 2026
1. What Data We Collect
Campia collects the following personal information to operate our camp directory platform:
- Account Information: Name, email address, password (encrypted)
- Profile Information: Bio, contact details, qualifications, years of experience, provinces, specialties
- Verification Documents: ID documents, police clearance certificates, first aid certificates, qualifications
- Referee / Reference Details: The name, role, organisation and contact details of referees that facilitators provide for verification
- Review Content: Reviews submitted about camps and facilitators
- Usage Data: Basic analytics about platform usage
2. Why We Collect This Data
We collect personal information for the following purposes:
- Directory Listing: To create and display public profiles for camps and facilitators
- Verification: To verify the credentials and background of facilitators, building trust in our platform
- Communication: To send important updates about your account, verification status, and platform changes
- Platform Improvement: To understand how users interact with Campia and improve our services
3. Who Can Access Your Data
Your data is handled with care and only shared as necessary:
- Public Profile Information: Name, bio, contact details, qualifications, and verification status are visible to all visitors
- Private Documents: Verification documents (ID, police clearance, certificates) are only accessible to Campia administrators and are never displayed publicly
- Account Data: Only accessible to you and Campia administrators
4. Referee & Reference Details
As part of facilitator verification, facilitators may supply the details of professional referees (name, role, organisation and contact number). We handle these details with particular care:
- Consent first: Facilitators must confirm they have each referee's consent before submitting their details. This confirmation is recorded with a timestamp.
- Strictly private: Referee details are never shown publicly and are visible only to Campia administrators conducting verification.
- Limited purpose: We use referee details solely to contact the referee to verify a facilitator's experience and suitability.
- Referee rights: Referees may contact us at any time to access, correct or request deletion of their information. If a referee withdraws consent, we remove their details and the related reference is no longer counted towards verification.
5. POPIA Compliance
Campia is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa. We:
- Only collect information that is necessary for our stated purposes
- Obtain your consent before collecting personal information
- Keep your information secure using industry-standard encryption
- Allow you to access, correct, or delete your personal information
- Will notify you of any data breaches that may affect you
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Lodge a complaint with the Information Regulator
8. Contact Us
For any data requests, questions, or concerns about your privacy, please contact us: